Thursday, 1 October 2009

Whoops !

The funny thing about technology is how it sometimes does the unexpected and really takes you by surpise. Happened to me today !

Late last night, I decided it was about time to work out how the mass email function built into our Roman Cart checkout works. Not that I want to bombard people with emails (that's rude !), but just so I can send an occasional one to remind previous customers about SnM Stuff, promote any particularly snazzy new lines we get, and publish hints & tips.

Unfortunately, software companies these days tend not to publish manuals. I guess there's a sort of assumption that if you've got this far, you can work it out for yourself. So I gamely created a test email, worked out how to filter the contact list so it would send the test just to me, and duly sent it off. Ooops ! Somehow, I missed one small but vital setting, and the software happily sent the test email to EVERYONE who had opted in on the contact list. Very embarassing !

Luckily, I'm the kind of anorak that sets even tests up to be vaguely presentable, and included a bit of "hi there" text and the ethically polite unsubscribe link. It was by no means a finished professional email, but at least it wasn't just a blank screen with the single word "TEST" on it.

Next time, I'll do my experimenting when it isn't so late at night - maybe then, I'd check the screen over more thoroughly before hitting the send button !

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