Monday, 30 August 2010

A slight hiccup.....

Just to keep you all posted.... we're experiencing a slight hiccup, inevitably timed to fall over a Bank Holiday weekend.

Our website is hosted by Microsoft, but they appear to have hit a server problem. This means our website is currently timing out most of the time when anyone tries to access it. We're really, really sorry about this !

We have (of course) fired off a suitably worded email to Microsoft support, to make them aware of the problem if they weren't already, and asking them to resolve it as rapidly as possible.

In the meantime, if you have trouble placing an order, you are welcome to email us at with details of your order and we can send an emailed Paypal invoice to you.

Just in case this isn't resolved within the next 24 hours or so, we have a contingency plan up our sleeves. We already own the .com version of our domain name, currently on a divert to our current website, and had planned to use it to introduce a re-launched site after Christmas, using a much better piece of web design software. We're looking to see if we can copy and paste the content of our site into this as an interim measure, even if it means we'll have to do a lot of tidying up at a later date.

We'll keep you posted as the situation develops. Sorry again for the disruption !

1 comment:

seasonman said...

Hope you get it sorted soon . All the best . Happy easter .

p.s Are you going to stock the new vallejo basing primers colours please ? I hope so . If you would let me know I'll be your first *guinea pig " customer . Regards